Sentiment analysis of customer comments in banking using bert-based approaches

Melik Masarifoglu, Umit Tigrak, Sefa Hakyemez, Guven Gul, Erdal Bozan, Ali Hakan Buyuklu, Arzucan Özgür

IEEE

Abstract

BibTeX

@article{Masarifoglu2021_sentiment_,
  author = {Melik Masarifoglu and Umit Tigrak and Sefa Hakyemez and Guven Gul and Erdal Bozan and Ali Hakan Buyuklu and Arzucan Özgür},
  title = {Sentiment analysis of customer comments in banking using bert-based approaches},
  year = {2021},
  pages = {1-4},
  publisher = {IEEE}
}